Biohome needed to improve response capabilities in critical situations and provide faster service to customers, but the lack of real-time visibility limited the efficiency of technicians and proper resource allocation.
Fabian Sierra,
Operations Manager – Biohome Restoration Services
The Challenge
Biohome needed to improve response capabilities in critical situations and provide faster service to customers, but the lack of real-time visibility limited the efficiency of technicians and proper resource allocation.
Client: Biohome Restoration Services
Industry: Property Restoration
Spokesperson: Fabian Sierra – Operations Manager
The Solution
With Satrack’s GPS Fleet system, the company can now:
- Monitor the real time location of vehicles and technicians.
- Assign the closest resource to critical situations.
- Optimize routes for scheduled inspections.
The Results
Thanks to Satrack, Biohome achieved higher customer satisfaction and an enhanced reputation as a rapid-response property restoration service.
“Satrack’s GPS system completely transformed our response capabilities, optimizing routes and improving our service with every visit.”