{"id":24918,"date":"2026-01-16T07:59:00","date_gmt":"2026-01-16T12:59:00","guid":{"rendered":"https:\/\/satrack.com\/us\/?p=24918"},"modified":"2026-01-18T20:04:37","modified_gmt":"2026-01-19T01:04:37","slug":"the-5-mistakes-landscaping-companies-make-when-working-with-hoas","status":"publish","type":"post","link":"https:\/\/satrack.com\/us\/blog\/the-5-mistakes-landscaping-companies-make-when-working-with-hoas\/","title":{"rendered":"The\u00a05\u00a0Mistakes\u00a0Landscaping\u00a0Companies\u00a0Make\u00a0When\u00a0Working\u00a0with\u00a0HOAs\u00a0"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Working\u00a0with\u00a0HOAs\u00a0can be a\u00a0great\u00a0opportunity\u00a0for\u00a0landscaping\u00a0companies.<\/span>\u00a0
But\u00a0it\u00a0also\u00a0comes\u00a0with\u00a0higher\u00a0standards,\u00a0tighter\u00a0oversight, and\u00a0very\u00a0little\u00a0room\u00a0for\u00a0error.<\/span>\u00a0<\/span><\/p>

Many\u00a0contracts\u00a0aren\u2019t\u00a0lost\u00a0because\u00a0of\u00a0poor-quality\u00a0work,<\/span>\u00a0
but\u00a0because\u00a0of\u00a0small\u00a0operational\u00a0oversights\u00a0that\u00a0escalate\u00a0into\u00a0complaints,\u00a0conflicts,\u00a0or\u00a0cancellations.<\/span>\u00a0<\/span><\/p>

These\u00a0are\u00a0the\u00a0most\u00a0common\u00a0mistakes.<\/span>\u00a0<\/span><\/p>

\u00a0<\/p>

Mistake #1: Not Having Clear Service Evidence<\/strong><\/p>

For\u00a0an\u00a0HOA,\u00a0if\u00a0there\u00a0are no\u00a0clear\u00a0records\u00a0of:<\/span>\u00a0<\/span><\/p>

  • Arrival\u00a0time<\/span>\u00a0<\/span><\/li><\/ul>
    • Time\u00a0worked<\/span>\u00a0<\/span><\/li><\/ul>
      • Correct\u00a0location<\/span>\u00a0<\/span><\/li><\/ul>

        then\u00a0the\u00a0service\u00a0essentially\u00a0didn\u2019t\u00a0happen.<\/span>\u00a0<\/span><\/p>

        Relying\u00a0only\u00a0on\u00a0verbal\u00a0reports\u00a0or\u00a0crew\u00a0messages\u00a0immediately\u00a0puts\u00a0the\u00a0company\u00a0at a\u00a0disadvantage\u00a0when\u00a0a\u00a0complaint\u00a0arises.<\/span>\u00a0<\/span><\/p>

        \u00a0<\/p>

        Mistake\u00a0#2:\u00a0Constant\u00a0Variations\u00a0in\u00a0Schedules\u00a0and\u00a0Routines<\/span><\/b>\u00a0<\/span><\/p>

        HOAs\u00a0value\u00a0consistency\u00a0more\u00a0than\u00a0occasional\u00a0perfection.<\/span>\u00a0<\/span><\/p>

        Arriving\u00a0at\u00a0different\u00a0times\u00a0each\u00a0week\u2014even\u00a0when\u00a0the\u00a0work\u00a0is\u00a0done\u00a0well\u2014creates:<\/span>\u00a0<\/span><\/p>

        • Complaints<\/span>\u00a0<\/span><\/li><\/ul>
          • Doubt<\/span>\u00a0<\/span><\/li><\/ul>
            • A\u00a0perception\u00a0of\u00a0disorganization<\/span>\u00a0<\/span><\/li><\/ul>

              Lack\u00a0of\u00a0consistent\u00a0routines\u00a0often\u00a0impacts\u00a0contract\u00a0renewals.<\/span>\u00a0<\/span><\/p>

              \u00a0<\/span><\/p>

              Mistake\u00a0#3:\u00a0Crews\u00a0Working\u00a0in\u00a0the\u00a0Wrong\u00a0Areas<\/span><\/b>\u00a0<\/span><\/p>

              A\u00a0crew\u00a0working\u00a0outside\u00a0its\u00a0assigned\u00a0zone\u00a0can:<\/span>\u00a0<\/span><\/p>

              • Trigger\u00a0HOA\u00a0complaints<\/span>\u00a0<\/span><\/li><\/ul>
                • Put\u00a0the\u00a0contract\u00a0at\u00a0risk<\/span>\u00a0<\/span><\/li><\/ul>
                  • Create\u00a0unnecessary\u00a0conflicts<\/span>\u00a0<\/span><\/li><\/ul>

                    This\u00a0usually\u00a0happens\u00a0due\u00a0to\u00a0a\u00a0lack\u00a0of\u00a0clearly\u00a0defined\u00a0service\u00a0areas\u00a0and\u00a0effective\u00a0oversight.<\/span>\u00a0<\/span><\/p>

                    \u00a0<\/span><\/p>

                    Mistake\u00a0#4:\u00a0Handling\u00a0Complaints\u00a0Without\u00a0Data<\/span><\/b>\u00a0<\/span><\/p>

                    When\u00a0an\u00a0HOA raises a\u00a0concern\u00a0and\u00a0the\u00a0response\u00a0is:<\/span>\u00a0<\/span><\/p>

                    • \u201cThe\u00a0crew\u00a0was\u00a0there\u201d<\/span>\u00a0<\/span><\/li><\/ul>
                      • \u201cThey\u00a0must\u00a0have\u00a0gone\u201d<\/span>\u00a0<\/span><\/li><\/ul>
                        • \u201cThey\u00a0usually\u00a0work\u00a0there\u201d<\/span>\u00a0<\/span><\/li><\/ul>

                          the\u00a0conversation\u00a0becomes\u00a0subjective\u00a0and\u00a0exhausting.<\/span>\u00a0<\/span><\/p>

                          HOAs\u00a0expect\u00a0data \u2014\u00a0not\u00a0explanations.<\/span>\u00a0<\/span><\/p>

                          \u00a0<\/span><\/p>

                          Mistake\u00a0#5:\u00a0Confusing\u00a0Control\u00a0with\u00a0Micromanagement<\/span><\/b>\u00a0<\/span><\/p>

                          Many\u00a0owners\u00a0believe\u00a0the\u00a0only\u00a0way\u00a0to\u00a0comply\u00a0with\u00a0HOA\u00a0requirements\u00a0is\u00a0to:<\/span>\u00a0<\/span><\/p>

                          • Make\u00a0more\u00a0calls<\/span>\u00a0<\/span><\/li><\/ul>
                            • Supervise more<\/span>\u00a0<\/span><\/li><\/ul>
                              • Apply\u00a0more\u00a0pressure<\/span>\u00a0<\/span><\/li><\/ul>

                                In\u00a0reality,\u00a0sustainable\u00a0compliance\u00a0comes\u00a0from:<\/span>\u00a0<\/span><\/p>

                                • Clear\u00a0processes<\/span>\u00a0<\/span><\/li><\/ul>
                                  • Automatic\u00a0records<\/span>\u00a0<\/span><\/li><\/ul>
                                    • Daily\u00a0visibility<\/span>\u00a0<\/span><\/li><\/ul>

                                      How\u00a0to\u00a0Avoid\u00a0These\u00a0Mistakes<\/span><\/b>\u00a0<\/span><\/p>

                                      Landscaping\u00a0companies\u00a0that\u00a0succeed\u00a0with\u00a0HOAs\u00a0have\u00a0a\u00a0few\u00a0things\u00a0in\u00a0common:<\/span>\u00a0<\/span><\/p>

                                      • They\u00a0operate\u00a0with\u00a0consistency<\/span>\u00a0<\/span><\/li><\/ul>
                                        • They\u00a0document\u00a0automatically<\/span>\u00a0<\/span><\/li><\/ul>
                                          • They\u00a0make\u00a0decisions\u00a0using\u00a0clear,\u00a0reliable\u00a0information<\/span>\u00a0<\/span><\/li><\/ul>

                                            This\u00a0reduces\u00a0complaints,\u00a0protects\u00a0contracts, and\u00a0improves\u00a0long-term\u00a0relationships\u00a0with\u00a0HOA managers.<\/span>\u00a0<\/span><\/p>

                                            Mistakes\u00a0when\u00a0working\u00a0with\u00a0HOAs\u00a0may\u00a0seem\u00a0minor\u00a0at\u00a0first,<\/span>\u00a0
                                            but\u00a0over\u00a0time\u00a0they\u00a0can\u00a0cost\u00a0valuable\u00a0contracts.<\/span>\u00a0<\/span><\/p>

                                            Identifying\u00a0and\u00a0correcting\u00a0them\u00a0early\u00a0allows\u00a0landscaping\u00a0businesses\u00a0to\u00a0operate\u00a0with\u00a0more\u00a0structure,\u00a0fewer\u00a0conflicts, and\u00a0greater\u00a0long-term\u00a0stability.<\/span>\u00a0<\/span><\/p>

                                            \u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                            Working\u00a0with\u00a0HOAs\u00a0can be a\u00a0great\u00a0opportunity\u00a0for\u00a0landscaping\u00a0companies.\u00a0But\u00a0it\u00a0also\u00a0comes\u00a0with\u00a0higher\u00a0standards,\u00a0tighter\u00a0oversight, and\u00a0very\u00a0little\u00a0room\u00a0for\u00a0error.\u00a0 Many\u00a0contracts\u00a0aren\u2019t\u00a0lost\u00a0because\u00a0of\u00a0poor-quality\u00a0work,\u00a0but\u00a0because\u00a0of\u00a0small\u00a0operational\u00a0oversights\u00a0that\u00a0escalate\u00a0into\u00a0complaints,\u00a0conflicts,\u00a0or\u00a0cancellations.\u00a0 These\u00a0are\u00a0the\u00a0most\u00a0common\u00a0mistakes.\u00a0 \u00a0 Mistake #1: Not Having Clear Service Evidence For\u00a0an\u00a0HOA,\u00a0if\u00a0there\u00a0are no\u00a0clear\u00a0records\u00a0of:\u00a0 Arrival\u00a0time\u00a0 Time\u00a0worked\u00a0 Correct\u00a0location\u00a0 then\u00a0the\u00a0service\u00a0essentially\u00a0didn\u2019t\u00a0happen.\u00a0 Relying\u00a0only\u00a0on\u00a0verbal\u00a0reports\u00a0or\u00a0crew\u00a0messages\u00a0immediately\u00a0puts\u00a0the\u00a0company\u00a0at a\u00a0disadvantage\u00a0when\u00a0a\u00a0complaint\u00a0arises.\u00a0 \u00a0 Mistake\u00a0#2:\u00a0Constant\u00a0Variations\u00a0in\u00a0Schedules\u00a0and\u00a0Routines\u00a0 HOAs\u00a0value\u00a0consistency\u00a0more\u00a0than\u00a0occasional\u00a0perfection.\u00a0 Arriving\u00a0at\u00a0different\u00a0times\u00a0each\u00a0week\u2014even\u00a0when\u00a0the\u00a0work\u00a0is\u00a0done\u00a0well\u2014creates:\u00a0 Complaints\u00a0 Doubt\u00a0 A\u00a0perception\u00a0of\u00a0disorganization\u00a0 Lack\u00a0of\u00a0consistent\u00a0routines\u00a0often\u00a0impacts\u00a0contract\u00a0renewals.\u00a0 \u00a0 Mistake\u00a0#3:\u00a0Crews\u00a0Working\u00a0in\u00a0the\u00a0Wrong\u00a0Areas\u00a0 A\u00a0crew\u00a0working\u00a0outside\u00a0its\u00a0assigned\u00a0zone\u00a0can:\u00a0 Trigger\u00a0HOA\u00a0complaints\u00a0 Put\u00a0the\u00a0contract\u00a0at\u00a0risk\u00a0 Create\u00a0unnecessary\u00a0conflicts\u00a0 This\u00a0usually\u00a0happens\u00a0due\u00a0to\u00a0a\u00a0lack\u00a0of\u00a0clearly\u00a0defined\u00a0service\u00a0areas\u00a0and\u00a0effective\u00a0oversight.\u00a0 \u00a0 Mistake\u00a0#4:\u00a0Handling\u00a0Complaints\u00a0Without\u00a0Data\u00a0 When\u00a0an\u00a0HOA raises a\u00a0concern\u00a0and\u00a0the\u00a0response\u00a0is:\u00a0 \u201cThe\u00a0crew\u00a0was\u00a0there\u201d\u00a0 \u201cThey\u00a0must\u00a0have\u00a0gone\u201d\u00a0 \u201cThey\u00a0usually\u00a0work\u00a0there\u201d\u00a0 the\u00a0conversation\u00a0becomes\u00a0subjective\u00a0and\u00a0exhausting.\u00a0 HOAs\u00a0expect\u00a0data \u2014\u00a0not\u00a0explanations.\u00a0 \u00a0 Mistake\u00a0#5:\u00a0Confusing\u00a0Control\u00a0with\u00a0Micromanagement\u00a0 Many\u00a0owners\u00a0believe\u00a0the\u00a0only\u00a0way\u00a0to\u00a0comply\u00a0with\u00a0HOA\u00a0requirements\u00a0is\u00a0to:\u00a0 Make\u00a0more\u00a0calls\u00a0 Supervise more\u00a0 Apply\u00a0more\u00a0pressure\u00a0 […]<\/p>\n","protected":false},"author":2,"featured_media":24913,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-24918","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/posts\/24918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/comments?post=24918"}],"version-history":[{"count":5,"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/posts\/24918\/revisions"}],"predecessor-version":[{"id":24937,"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/posts\/24918\/revisions\/24937"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/media\/24913"}],"wp:attachment":[{"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/media?parent=24918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/categories?post=24918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/satrack.com\/us\/wp-json\/wp\/v2\/tags?post=24918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}